The Water Damage Restoration Process

SERVPRO of Oconee/South Anderson Counties has the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Every water damage event is a little different, and a unique solution, but the general process is similar.

1. Emergency Contact:

Reach out to SERVPRO of Oconee/South Anderson Counties at 864.916.4160

2. Inspection and Water Damage Assessment

One of our highly trained technicians will come out and assess the damage.

3. Water Removal

Extraction of water. This helps prevent the spread of water and reduces drying time.

4. Damaged Material Removal

These materials are typically removed as soon as possible to expedite the drying of all restorable materials.

5. Cleaning, Sanitizing, and Deodorization

We use a variety of specially formulated products, equipment, and techniques to accomplish this important aspect of restoration.

6. Drying

Our specialists use industry-leading drying equipment to remove the water you can’t see.

7. Monitoring

Our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes as needed. This monitoring process is critical to effective and efficient drying of your property.

8. Repairs and Construction

Your home may need construction work to get your property back to its preloss condition. Having one qualified company for the entire process can save time and keeps costs low.

Water or Flood Damage?
Call Today – (864) 916-4160

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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