Step 1: 24 Hour Emergency Contact 

The cleanup and restoration begins with a phone call. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.

A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our specialist will lead you through a series of questions to better understand your needs.

SERVPRO of Oconee/South Anderson Counties specializes in water damage—in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.

What to Expect

When you call, a customer care specialist will ask several questions regarding your water damage emergency. Armed with the details of your water event, we’ll dispatch a team to respond immediately.

Our SERVPRO Specialist will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Servicing the town of Fair Play, Long Creek, Mountain Rest, Newry, Seneca, Salem, Tamassee, Walhalla, Westminster, and West Union, Anderson, Belton, Powdersville, Honea Path, Iva, Pelzer, Pendleton, Starr, and Townville.

We Answer the Phone Ready to Help
Call Today - (864) 916-4160

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Oconee/South Anderson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment